KRONENDAL 1717
EFFECTIVE DATE: 24 FEBRUARY 2026
LAST UPDATED: 24 FEBRUARY 2026
Kronendal 1717 respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our premises, use our website, make a booking, or interact with us.
INFORMATION WE COLLECT
We may collect personal information that you provide directly to us. This may include your name, contact number, email address, and any other information submitted through booking forms, enquiry forms, event confirmations, or newsletter sign ups.
When you visit our website, certain information may be collected automatically. This may include your IP address, browser type, device information, and browsing behaviour through cookies or analytics tools.
If you attend a private event or make a group booking, we may also collect information relevant to event planning and billing.
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Confirm and manage reservations or event bookings
- Respond to enquiries
- Provide customer service
- Process payments where applicable
- Send marketing communications, where you have consented
- Improve our website, services, and guest experience
- Comply with legal or regulatory obligations
We will only process your personal information where we have a lawful basis to do so under POPIA.
MARKETING COMMUNICATIONS
If you subscribe to our mailing list or opt in to receive updates, we may send you information about events, promotions, or news related to Kronendal 1717.
You may unsubscribe at any time by following the unsubscribe link in our emails or by contacting us directly.
We do not sell or rent your personal information to third parties for marketing purposes.
SHARING OF INFORMATION
We may share your information with trusted service providers where necessary to operate our business. This may include payment processors, website hosting providers, booking systems, or professional advisors.
Any third party who processes information on our behalf is required to safeguard it and use it only for the purpose for which it was provided.
We may also disclose information if required to do so by law.
DATA SECURITY
Kronendal 1717 takes reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
DATA RETENTION
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting requirements.
When information is no longer required, it will be securely deleted or anonymised.
YOUR RIGHTS UNDER POPIA
In terms of POPIA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where legally permissible
- Object to the processing of your information in certain circumstances
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
COOKIES AND WEBSITE TRACKING
Our website may use cookies or similar technologies to enhance user experience, analyse site traffic, and improve functionality.
You may adjust your browser settings to refuse cookies, although this may affect certain website features.
THIRD PARTY LINKS
Our website may contain links to third party websites. Kronendal 1717 is not responsible for the privacy practices or content of external websites.
CHILDREN’S PRIVACY
We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information without consent, please contact us so that we can take appropriate steps.
CONTACT DETAILS
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Kronendal 1717
Email: info@kronendal1713.co.za
Telephone: 066 437 2968
Physical Address: 140 Hout Bay Main Rd, Cape Town, South Africa
CHANGES TO THIS POLICY
Kronendal 1717 may update this Privacy Policy from time to time. Any changes will be published on our website with an updated revision date.