{"id":3,"date":"2026-04-21T08:08:41","date_gmt":"2026-04-21T08:08:41","guid":{"rendered":"https:\/\/muddev.co.za\/nfm-uk\/?page_id=3"},"modified":"2026-05-12T13:16:16","modified_gmt":"2026-05-12T11:16:16","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/muddev.co.za\/nfm-uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=”” css_params=””]<\/p>\n

Privacy Policy<\/h2>\n

Last Updated: 12.05.2026<\/strong><\/p>\n

NFM Europe respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, request a quote, place an order, subscribe to updates or otherwise interact with our business.<\/p>\n

This policy applies to all visitors, customers, suppliers and business contacts who engage with NFM Europe through this website or through our official communication channels.<\/p>\n

1. Who We Are<\/h3>\n

NFM Europe is part of the wider NFM group, specialising in the manufacture and supply of non-ferrous metals and alloys for industrial, commercial and specialist applications.<\/p>\n

For the purposes of data protection law, NFM Europe is the data controller responsible for deciding how your personal information is collected, used and protected.<\/p>\n

Company Name:<\/strong> NFM Europe
Email:<\/strong> info@nfm.co.uk<\/a>
Telephone:<\/strong> +44 12 345 6789<\/a><\/p>\n

Once the official NFM Europe office details are confirmed, this section should be updated with the correct business address and contact information.<\/p>\n

2. What Personal Information We Collect<\/h3>\n

We may collect personal information when you interact with our website or communicate with our team. This may include your name, company name, job title, email address, telephone number, billing details, delivery details, enquiry information and any other information you choose to provide through a form, email, phone call or order request.<\/p>\n

We may also collect technical information when you use our website. This can include your IP address, browser type, device type, operating system, pages visited, time spent on the website and general website usage data.<\/p>\n

Where you place an order, request a quotation or engage with us as a customer or supplier, we may collect information needed to process your enquiry, manage the transaction, provide support and keep appropriate business records.<\/p>\n

3. How We Collect Personal Information<\/h3>\n

We collect personal information in a few different ways.<\/p>\n

You may provide information directly when you complete a contact form, request a quote, send us an email, call our team, subscribe to updates, create an account or place an order.<\/p>\n

We may also collect information automatically through cookies and similar technologies when you browse our website. This helps us understand how visitors use the site and allows us to improve its performance, usability and content.<\/p>\n

In some cases, we may receive information from third parties such as payment processors, delivery partners, business partners, group companies, analytics providers or publicly available business sources.<\/p>\n

4. How We Use Your Personal Information<\/h3>\n

We use your personal information to respond to enquiries, prepare quotations, process orders, arrange deliveries, provide customer support, manage accounts, improve our website and communicate with you about our products and services.<\/p>\n

We may also use your information for administrative, legal, accounting and operational purposes. This includes keeping business records, managing payments, preventing fraud, maintaining website security and complying with applicable laws.<\/p>\n

Where you have agreed to receive marketing communication, we may use your contact details to send you relevant updates, product information, company news or promotional material. You can opt out of marketing communication at any time.<\/p>\n

5. Our Legal Basis for Using Your Information<\/h3>\n

We only process personal information where we have a lawful reason to do so. Depending on the situation, we may rely on one or more of the following legal bases:<\/p>\n

Contractual necessity:<\/strong> Where we need to use your information to provide a quote, process an order, deliver goods or manage a business relationship.<\/p>\n

Legitimate interests:<\/strong> Where we use your information to operate and improve our business, respond to enquiries, maintain security, manage customer relationships and provide relevant service information.<\/p>\n

Consent:<\/strong> Where you have given us permission to use your information for a specific purpose, such as receiving marketing communication.<\/p>\n

Legal obligation:<\/strong> Where we need to use or retain your information to comply with tax, accounting, regulatory or legal requirements.<\/p>\n

6. Cookies and Website Tracking<\/h3>\n

Our website may use cookies and similar technologies to improve the browsing experience, understand visitor behaviour and support website functionality.<\/p>\n

Cookies are small files stored on your device when you visit a website. They help the site remember certain information and allow us to understand how visitors interact with our pages.<\/p>\n

We may use essential cookies, preference cookies, analytics cookies and marketing cookies. Essential cookies are needed for the website to function correctly. Analytics and marketing cookies may be used to help us improve the website and measure the effectiveness of our content or campaigns.<\/p>\n

You can change your cookie settings through your browser. If you disable cookies, some website features may not work as intended.<\/p>\n

7. Sharing Your Personal Information<\/h3>\n

We do not sell your personal information.<\/p>\n

We may share your information with trusted third parties where this is necessary for business operations. This may include payment providers, delivery companies, IT service providers, website hosting providers, professional advisers, marketing platforms, analytics providers and companies within the wider NFM group.<\/p>\n

Where third parties process personal information on our behalf, we require them to handle it securely and only for the purposes we have agreed.<\/p>\n

We may also share personal information where required by law, regulation, court order or official request, or where necessary to protect our rights, property, customers, employees or business interests.<\/p>\n

8. International Data Transfers<\/h3>\n

As part of a wider business group, your information may be transferred to or accessed by parties outside the country in which you are based.<\/p>\n

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place. This may include using recognised data transfer mechanisms, contractual protections or other lawful safeguards required by applicable data protection laws.<\/p>\n

9. How We Protect Your Information<\/h3>\n

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.<\/p>\n

These measures may include secure systems, access controls, password protection, staff confidentiality obligations, data security procedures and regular reviews of our handling practices.<\/p>\n

While we take data protection seriously, no website, email system or online transmission can be guaranteed to be completely secure. You should take care when sharing personal information online.<\/p>\n

10. How Long We Keep Your Information<\/h3>\n

We only keep personal information for as long as necessary for the purpose it was collected.<\/p>\n

Customer, order, invoice and accounting records may be kept for the period required by tax, legal and financial reporting obligations. Enquiry information may be kept for a reasonable period so we can manage follow-ups, customer support and business records.<\/p>\n

Marketing information is kept until you unsubscribe or ask us to remove your details. When personal information is no longer needed, we will securely delete it, anonymise it or archive it where legally required.<\/p>\n

11. Your Data Protection Rights<\/h3>\n

Depending on where you are based and the laws that apply, you may have rights in relation to your personal information.<\/p>\n

These rights may include the right to request access to the personal information we hold about you, the right to correct inaccurate information, the right to ask for your information to be deleted, the right to restrict or object to certain processing, and the right to withdraw consent where processing is based on consent.<\/p>\n

You may also have the right to request that your information be transferred to another provider in a structured, commonly used format.<\/p>\n

To exercise any of these rights, please contact us using the details listed in this policy. We may need to verify your identity before responding to your request.<\/p>\n

12. Marketing Communication<\/h3>\n

We may send you marketing communication if you have requested information from us, purchased from us, subscribed to updates or given us permission to contact you.<\/p>\n

You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.<\/p>\n

We will not send you unnecessary marketing communication and will not sell your contact details to third parties.<\/p>\n

13. Links to Other Websites<\/h3>\n

Our website may include links to third-party websites. These websites are not controlled by NFM Europe, and we are not responsible for their privacy practices, content or security.<\/p>\n

We recommend that you read the privacy policy of any third-party website before sharing personal information with them.<\/p>\n

14. Updates to This Privacy Policy<\/h3>\n

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations or data handling practices.<\/p>\n

The latest version will always be available on this website. We recommend reviewing this page occasionally to stay informed about how we protect your personal information.<\/p>\n

15. Contact Us<\/h3>\n

If you have any questions about this Privacy Policy, want to update your information or wish to make a data protection request, please contact us.<\/p>\n

Company Name: NFM Europe<\/strong>
\nEmail: info@nfm.co.uk<\/a>
\nTelephone: +44 12 345 6789<\/a><\/p>\n

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