1. ACCEPTANCE OF TERMS

MACROCOSM.LONDON PTY (“the Agency”) permits the use of this Website subject to this Privacy Policy (“the Policy”). By using this Website in any way, you shall be deemed to have accepted all the provisions of this Policy unconditionally. You must not use this Website if you do not agree to the Policy. In the event of any conflict between this Policy and any other conditions stipulated elsewhere, including in one of our Suppliers’ terms and conditions, the Policy as contained herein will prevail.

2. USE OF THE WEBSITE

The contents of this Website, including any content, information, software, icons, text, links, graphics, layouts, images, sound clips, trade names, logos, trademarks and service marks are protected by law, including but not limited to copyright and trademark law, and are owned by or licensed to the Agency. No licence to or right in any of such contents is granted to or conferred upon you. Any unauthorised use, distribution or reproduction of the said contents is prohibited.

By entering this Website, you agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of the Website and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You further agree not to use any robot, spider, other automatic device, or manual process to monitor or copy the pages of the Website or the content contained herein, without the prior written consent of an authorised representative of the Agency (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website). You may not use the Website to distribute material which is defamatory, offensive, unlawful or contains hate speech.

3. DISCLAIMER

Whilst the Agency takes reasonable measures to ensure that the contents of this Website are accurate and complete, the Agency makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of this Website or as to the accuracy, completeness or reliability of any information on this Website. The Agency reserves the right to make changes, corrections and/or improvements to the information and to the products and programs described in such information, at any time without notice.

The Agency will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserves the right to discontinue providing the Website or any part thereof with or without notice. Any person who accesses this Website or relies on its contents does so entirely at their own risk.

In addition, the Agency makes no warranty or representation, whether express or implied, that the information or files available on this Website are free of viruses, spyware, malware, trojans, destructive materials or any other code which is able to corrupt, destroy, compromise or jeopardise the operation, stability, security functionality or content of your computer system, network, hardware or software in any way.

4. PRIVACY POLICY

4.1 COLLECTION OF PERSONAL DATA

The Agency is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The Agency may collect personal information that you voluntarily provide, including your name, email address, phone number, business address and any other information you provide via our website forms, email, or telephone communications. The Agency may also collect technical data such as your IP address, browser type, and website usage patterns through cookies and analytics tools.

4.2 USE OF PERSONAL DATA

The Agency will use your personal data for the following purposes:

  • To provide services or information you have requested.

  • To process orders, invoices, and payments.

  • To communicate with you regarding our services.

  • To send you marketing material where you have provided consent or where otherwise permitted by law.

  • To improve our website, products, and services.

  • To comply with legal and regulatory obligations.

4.3 DISCLOSURE OF PERSONAL DATA

The Agency may disclose your personal information if required to do so by law, to protect and defend the rights or property of the Agency, or to trusted third-party service providers who require the information to deliver our services. Such third parties will be bound by appropriate confidentiality and data protection obligations.

4.4 COOKIES

This Website uses cookies to enhance your browsing experience and gather statistical data. Cookies are small files stored on your device which help the Agency recognise repeat users, track usage patterns, and deliver targeted content. You may choose to disable cookies via your browser settings, although this may affect certain site functionalities.

4.5 DATA RETENTION

The Agency will not retain your personal data for longer than is necessary for the purposes for which it was collected, unless we are required to do so by law or you consent to us retaining it for longer.

4.6 SECURITY MEASURES

The Agency takes appropriate technical and organisational measures to secure your personal information against unauthorised or unlawful processing and accidental loss, destruction or damage.

4.7 YOUR RIGHTS

You have the right to access, correct, delete, or restrict the processing of your personal data, to object to its processing, and to request data portability. To exercise your rights, please contact privacy@macrocosm.london.

5. LINKED THIRD-PARTY WEBSITES AND THIRD-PARTY CONTENT

This Website may contain links or references to other websites outside our control. This Policy does not apply to those websites and the Agency is not responsible for their practices or privacy policies. Your use of such websites is entirely at your own risk.

6. PERMISSION FOR HYPERLINKS, DEEP LINKING, CRAWLERS AND METATAGS

No person may establish a hyperlink, frame, metatag or similar reference to this Website or any subsidiary pages without prior written approval from an authorised representative of the Agency.

7. LIMITATION OF LIABILITY

The Agency shall not be liable for any direct, indirect, incidental, special or consequential damages arising from your use of, or reliance on, any material contained in the Website or any linked site, or from any inability to use the Website. You hereby indemnify the Agency against any loss, claim or damage which may be suffered by yourself or any third party arising from your use of this Website, except where such loss arises from the Agency’s gross negligence.

8. TERMINATION

The Agency reserves the right to update or amend this Policy at any time without notice. Any such changes will apply from the date they are published on this Website.

9. GOVERNING LAW

This Policy shall be governed and interpreted in accordance with the laws of England and Wales. By using this Website, you consent to the jurisdiction of the courts of England and Wales for any proceedings arising from this Policy.

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Kevin Silver

Chief Executive Officer | Visionary in AI-Driven Visibility

Kevin Silver is the CEO of Macrocosm.London Ltd in the United Kingdom, and Macrocosm Ultra Digital (Pty) Ltd in South Africa, both premier agencies at the forefront of digital visibility. As a results-driven business strategist, Kevin specialises in SEO, Google Ads, social media, and web development, but his true strength lies in anticipating the next frontier of search.

Kevin is a recognised thought leader in GEO (Generative Engine Optimisation), AI SEO, AEO (Answer Engine Optimisation), and LLMO (Large Language Model Optimisation). He coined the practical use of THE ART OF VISIBILITY, how often AI tools cite your brand, as a new key metric of being cited, served and discovered. His work helps brands move beyond traditional click-throughs into AI-native presence, where discoverability depends on being referenced within answers provided by ChatGPT, Perplexity, Gemini, and similar models.

Rooted in the philosophy of ‘The Art of Visibility’, Kevin leads a growing movement in London and Southern Africa, that aligns technical innovation with human-centric brand storytelling. By publishing, speaking, and educating early on these shifts, he ensures his clients and peers are not only prepared, but thriving, in the AI-powered landscape of tomorrow.

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Richard Silver

Chief Financial Officer

Richard Silver is the Chief Financial Officer of Macrocosm.London Ltd in the United Kingdom, and Macrocosm Ultra Digital (Pty) Ltd in South Africa, leading financial strategy across both agencies at the forefront of digital visibility. With over 15 years in the digital marketing industry, Richard’s expertise spans finance, operations, and performance-driven marketing. His approach blends analytical precision with strategic insight, ensuring every initiative delivers measurable ROI and long-term value.

Richard oversees both the Finance and SEO divisions, a rare combination that allows him to align financial stewardship with the technical demands of high-impact visibility campaigns. His commitment to staff wellbeing is an admirable trait, fostering a supportive and motivating environment that empowers the team to excel. He holds a B.Comm Diploma in Financial Management from Stellenbosch University and has achieved multiple Google-accredited certifications, including Google Ads Professional status. And, according to his wife Thara-Lee, he’s also “a bit of a hubba hubba.”

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Joe Labuschagne

Chief Operating Officer

Joe is the Chief Operations Officer of Macrocosm.London Ltd in the United Kingdom and Macrocosm Ultra Digital (Pty) Ltd in South Africa, overseeing the daily operations that keep both agencies performing at the highest level. With more than 25 years of executive management experience, including over a decade at Macrocosm, Joe combines operational precision with people‑first leadership.

For Joe, being in charge of the team is not about holding a title, it is about being a leader. He believes in empowering his team and creating an environment where every person has the opportunity, resources and support to excel. His leadership is rooted in genuine care for his staff, ensuring they have the guidance to grow professionally while achieving their own personal goals.

Joe holds a Bachelor of Commerce degree from UNISA and an MBA from the University of North Carolina at Chapel Hill. He complements his academic foundation with nine Google accredited certifications, keeping him attuned to the latest industry innovations and ensuring Macrocosm’s operations evolve in step with the fast changing digital landscape.

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Thara-Lee Stroebel

Finance and HR Manager

Thara‑Lee is the Finance and HR Manager of Macrocosm.London Ltd in the United Kingdom and Macrocosm Ultra Digital (Pty) Ltd in South Africa. With more than 22 years of experience in finance and administration, including 10 years in the United Kingdom, she brings a wealth of knowledge to the fast‑paced world of digital marketing.

After returning to South Africa, Thara‑Lee worked in the finance department of an IT company that manufactured Proline computers before moving into the marketing sector as a finance assistant, where she also supported website process flows and content management. She joined Macrocosm in March 2017 and has been an integral part of the company ever since.

In her role, Thara‑Lee manages the company’s financial operations while also serving as HR Manager. She is deeply committed to staff wellbeing, fair workplace practices and fostering a supportive, people‑first culture. Her First Aid Level 1 certification further reflects her dedication to maintaining a safe and positive working environment. With her extensive experience, ongoing commitment to learning and strong sense of accountability, Thara‑Lee ensures that both the numbers and the people behind them are supported for long‑term success.

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Christopher Silver

Strategic Partner

Christopher Silver is a Strategic Partner of Macrocosm.London Ltd in the United Kingdom and Macrocosm Ultra Digital (Pty) Ltd in South Africa. Drawing on his extensive experience in business management, customer care and retail strategy, Christopher brings a unique commercial perspective to Macrocosm’s growth and client partnerships.

Alongside his brothers Kevin and Richard Silver, Christopher is also a driving force behind Silver Toy Shop, a family‑owned business renowned for its passion for pop culture, rare collectibles and high‑quality Funko Pops. His years of experience as Council Manager for the Motor Vehicle Department in South Africa, combined with his deep understanding of retail operations, have equipped him with a sharp eye for identifying opportunities and building customer‑centric strategies.

At Macrocosm.London, Christopher’s role as a strategic partner focuses on exploring new business opportunities, fostering long‑term relationships and bringing a commercially‑minded lens to visibility strategies. His ability to bridge operational insight with market‑driven thinking ensures that Macrocosm remains agile, relevant and positioned for sustained success in a fast‑evolving digital landscape.

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Steve Hughes

Strategic Partner

Steve is a Strategic Partner of Macrocosm.London Ltd in the United Kingdom and Macrocosm Ultra Digital (Pty) Ltd in South Africa. With more than 12 years of experience delivering SaaS, hospitality, publishing and digital marketing projects, Steve specialises in guiding distributed teams to deliver high‑quality results on time and within scope.

As an experienced Remote Project Manager, Scrum Master and Agile Coach, Steve thrives at the intersection of people, process and technology. He is skilled at facilitating collaboration, removing obstacles and ensuring cross‑functional alignment between design, technical and business stakeholders. His leadership keeps teams energised, focused and working seamlessly across time zones.

At Macrocosm.London, Steve brings his expertise in backlog management, stakeholder engagement and remote team leadership to support strategic initiatives and large‑scale delivery. His ability to combine agile methodologies with practical business insight ensures that projects run efficiently while fostering a culture of continuous improvement. Steve’s commitment to process excellence and collaborative delivery makes him a valuable strategic partner in helping Macrocosm’s clients achieve their visibility and growth goals in an ever‑evolving digital landscape.

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Glenn Ormandy

Marketing Manager

Glenn is the Marketing Manager of Macrocosm.London Ltd in the United Kingdom and Macrocosm Ultra Digital (Pty) Ltd in South Africa. With a career that began in IT software support, Glenn built a strong technical foundation before moving into the fast‑paced world of digital marketing. His early experience included managing the website and social media accounts for ROCKNROLLA Magazine in Oslo, Norway, while studying .NET C# programming and Pastel Partner Accounting Software.

Glenn later joined a growing digital marketing agency where he managed multiple marketing accounts and led new website builds. In 2016, he brought his expertise to Macrocosm, where his deep understanding of search engines and technical marketing quickly made him an essential part of the team.

Today, Glenn leads marketing operations with a focus on Google Ads and SEO strategy. His campaigns are grounded in data, driven by insight and refined with meticulous attention to detail. With a broad knowledge of industries and a passion for delivering measurable results, Glenn ensures every campaign is strategically sound and performance‑driven. Glenn’s leadership in marketing helps position Macrocosm.London’s clients for visibility, growth and long‑term success in an ever‑changing digital landscape.

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Danielle Swanepoel

Traffic Manager

Danielle is the Traffic Manager of Macrocosm.London Ltd. With over a decade of experience at Macrocosm, she brings a wealth of operational knowledge and marketing expertise to the London team.

She began her journey with the agency in its early years, working across multiple departments from office administration and executive assistance to web traffic management. Today, she leads traffic operations for the Web Department in London, coordinating projects, managing deadlines and ensuring smooth workflows between creative, technical and strategic teams.

Danielle’s skill set spans search engine optimisation (SEO), Google Ads, reporting, website development and social media management. She has earned numerous industry certifications, including Google Ads (Search, Shopping, Display), Google My Business Basics, Digital Sales, YouTube Creative Essentials, all 86 Facebook Blueprint courses and First Aid Level 1.

Her ability to blend operational precision with marketing insight ensures that every project at Macrocosm.London runs efficiently, on schedule and to the highest standard.

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Jayde Wacker

Social Media Manager

Jayde is the Social Media Marketing Manager of Macrocosm.London Ltd. Since 2018, she has developed from a passionate content creator into a highly skilled digital marketing professional, bringing creativity, strategic insight and hands‑on expertise to the London team.

Her career began in content writing, where her talent for storytelling and strategic thinking quickly became evident. Over time, she expanded her skill set to include website traffic management, graphic design, WordPress development and project management. Today, she leads Macrocosm.London’s social media department, delivering high‑impact, trend‑driven campaigns that enhance brand visibility and engagement.

Jayde is self‑taught in design, holds multiple certifications from Google and Meta, and has completed formal training in digital marketing through the University of Cape Town. Her broad experience across disciplines allows her to combine creativity with technical precision, ensuring every campaign is both innovative and results‑driven.

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Madison Parkins

Lead Designer

Madison is the Lead Designer of Macrocosm.London Ltd. Since 2021, she has been creating high‑impact visual solutions for clients, combining over five years of experience in digital marketing, social media and graphic design. She holds a BA in Graphic Design and has built her career on delivering creative work that is both visually compelling and strategically aligned.

Specialising in UX design, Madison is passionate about crafting user‑focused experiences that blend creativity with functionality. She stays at the forefront of design trends, ensuring Macrocosm.London’s clients benefit from fresh, modern and effective visual communication.

Her work has played a key role in expanding the agency’s web department, bringing new perspectives and a refined creative approach to the team. Madison’s dedication to learning, innovation and attention to detail ensures that every design she produces supports the client’s broader visibility and brand goals. By combining strategic thinking with creative execution, Madison helps position Macrocosm.London’s clients for stronger engagement, clearer brand presence and lasting visual impact.

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Kaitlin Craven

Web Developer and Designer

Kaitlin is a Web Designer and Developer at Macrocosm.London Ltd. She specialises in creating clean, fast and intuitive digital solutions that support marketing strategies and drive business growth. Her work focuses on building user‑friendly websites and custom tools that perform seamlessly across devices.

She holds a Bachelor of Information Technology in Web Design and Development, graduating cum laude as the top student in her class. Kaitlin joined Macrocosm while completing her studies, gaining hands‑on experience that strengthened her problem‑solving skills, technical expertise and ability to collaborate effectively across teams.

With a commitment to staying current with emerging technologies, Kaitlin ensures her work remains relevant, innovative and effective. Whether refining a user journey, optimising site performance or exploring new tools, she approaches each project with precision and purpose. Her ability to combine technical skill with a focus on user experience makes Kaitlin a valuable part of Macrocosm.London’s web department, helping clients achieve both functional and visually impactful digital presences.

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Nathan Just

Web and App Developer

Nathan is a Web and App Developer at Macrocosm.London Ltd. He specialises in building seamless, functional and visually engaging digital solutions, combining expertise in both front‑end and back‑end technologies.

He holds a Bachelor’s degree in Web Design and Development, giving him a strong technical foundation to deliver high‑performance websites and applications. At Macrocosm.London, Nathan focuses on developing clean, efficient code, troubleshooting complex issues and implementing modern solutions that meet industry best practices.

Nathan thrives in dynamic environments where innovation and problem‑solving are essential. He keeps ahead of emerging trends in development, ensuring every project is optimised for speed, mobile responsiveness and user experience. Whether he is creating custom features, enhancing performance or refining user journeys, Nathan approaches each project with precision and purpose. His ability to merge technical skill with creative problem‑solving makes him a valuable member of Macrocosm.London’s development team, helping clients achieve smarter, faster and more engaging digital experiences.

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Kyla Brinders

Digital Marketer

Kyla is a Digital Marketer at Macrocosm.London Ltd. She plays a key role in developing and implementing strategies that help clients strengthen their online presence and achieve measurable results.

She holds a Bachelor's degree of Commerce in Digital Marketing. Her work spans multiple areas of digital marketing, including content creation, social media management, search engine optimisation (SEO) and paid advertising campaigns. Kyla combines creative thinking with data‑driven decision‑making, ensuring every campaign is both visually engaging and strategically aligned with client goals.

With a keen interest in the evolving digital landscape, Kyla stays up to date with emerging trends and tools to ensure her work remains innovative and effective. She works closely with the wider Macrocosm.London team to create cohesive marketing strategies that drive visibility, engagement and growth.

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Rutendo Chemumwe

Digital Marketer

Rutendo is a Digital Marketer at Macrocosm.London Ltd. She brings a strong blend of creativity, strategy and technical expertise to developing and managing digital campaigns for a wide range of clients.

Her work spans content creation, search engine optimisation (SEO), social media management and paid advertising. Rutendo is known for her ability to craft persuasive, platform‑appropriate messaging that aligns with each client’s brand voice and goals. From website copy and blog articles to social posts and Google Ads, her work is designed to engage audiences and drive measurable results.

At Macrocosm.London, Rutendo manages campaign planning, content production and performance optimisation, ensuring consistent, high‑quality output across all projects. She collaborates closely with both clients and internal teams to deliver marketing strategies that build visibility and strengthen online presence. Her ability to manage multiple projects with precision, while maintaining a results‑driven focus, makes Rutendo a valued member of the Macrocosm.London team and a key contributor to client success.

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Teneal Van Der Merwe

Digital Marketer

Teneal is a Digital Marketer at Macrocosm.London Ltd. Currently completing her studies in graphic design, she brings a fresh perspective and a strong creative eye to the marketing team. Her work blends design principles with digital marketing strategy, ensuring content is both visually engaging and aligned with client goals.

Teneal contributes to both the marketing and social media departments, applying her skills in photography, content creation and visual storytelling. She has a natural talent for capturing impactful imagery that enhances brand narratives across multiple digital platforms.

Her dedication to learning and her willingness to take on new challenges make her a valued member of the Macrocosm.London team. Teneal approaches every project with enthusiasm, creativity and a commitment to producing high‑quality work that supports client visibility and engagement. With her growing expertise and hands‑on experience, Teneal is building a strong foundation for a successful career in design and digital marketing.

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Carlo Bosman

Digital Marketer

Carlo is a Digital Marketer at Macrocosm.London Ltd. With a background in software engineering and hands‑on experience in web design and search engine optimisation (SEO), he combines technical expertise with creative thinking to deliver engaging online experiences that drive measurable results.

Since beginning his career in digital marketing in 2022, Carlo has built skills in website development, SEO strategy and content optimisation. He holds a Software Engineering Certificate and has completed Google’s Introduction to SEO, equipping him with a solid foundation to support client visibility and performance goals.

Before moving into digital marketing, Carlo worked as an administrative assistant at a brokerage, developing strong organisational and client‑facing skills. Today, he applies the same attention to detail and commitment to quality in his work at Macrocosm.London, ensuring every project meets both technical and strategic objectives. Carlo is dedicated to continuous learning, refining his skills and staying current with industry trends. His focus on combining functionality, design and data‑driven strategy makes him a valuable contributor to the Macrocosm.London team and to the success of its clients.

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JP Labuschagne

Sales Executive

JP is a Sales Executive at Macrocosm.London Ltd. With over 12 years of experience in sales and management across multiple industries, he brings strategic insight, in‑depth knowledge and a strong results‑driven mindset to every client engagement.

JP specialises in identifying tailored digital marketing solutions that drive measurable outcomes. His ability to connect with clients, understand their goals and deliver strategies that work has made him a trusted partner to businesses seeking growth in the competitive digital landscape.

He has completed several industry‑recognised certifications, including Google My Business Basics, Digital Sales and Google Ads (Search, Shopping and Display), ensuring he stays at the forefront of digital marketing trends and best practices. Approachable, professional and committed to client success, JP plays a key role in helping Macrocosm.London’s clients achieve meaningful visibility, engagement and long‑term growth.

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