PRIVACY POLICY
Last updated: 31 March 2026
This Privacy Policy explains how All Fence and Construction (“we”, “us”, “our”) collects, uses and protects your personal information when you use our website or contact us. By using this website, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We collect information that you provide to us directly when you contact us through the website, by email or by phone. This may include your first name, last name, phone number, email address and any message you send through the contact form on the website.
We may also collect business, delivery or project-related information where needed to prepare quotes, respond to enquiries, schedule work or provide services. When you use the website, limited technical information such as your IP address, browser type, device information and pages visited may also be collected automatically to help keep the site secure and working properly.
2. HOW WE USE YOUR INFORMATION
We use your information to respond to enquiries, provide quotes, communicate with you about fencing, construction or related services, and manage customer relationships. We may also use your information to arrange site visits, carry out requested work, improve the website and keep internal records.
We only use your personal information where we have a lawful reason to do so, including where it is necessary to respond to your request, provide a service, meet legal obligations or where you have given consent.
3. LEGAL BASIS AND COMPLIANCE
We process personal information in line with applicable South African law, including the Protection of Personal Information Act, 2013 (POPIA). This means we only collect and use personal information where it is reasonably necessary for our business, where you have consented, where we need it to carry out a legitimate business purpose, or where the law requires us to retain records.
4. DATA PROTECTION AND SECURITY
We take reasonable technical and organisational steps to protect your personal information against loss, misuse, unauthorised access, disclosure or destruction. Access to personal information is limited to people who need it for legitimate business purposes. While we take care to protect your information, no website or electronic storage method can be guaranteed to be completely secure.
5. COOKIES AND WEBSITE USAGE
Our website may use cookies or similar technologies to help it function properly and to understand how visitors use it. These tools help us improve website performance and user experience. You can control cookies through your browser settings, but disabling them may affect how some parts of the website work.
6. SHARING OF INFORMATION
We do not sell or rent your personal information. We may share your information with trusted service providers who help us operate the website, manage communications or carry out necessary business functions. We may also disclose information where required by law, or where necessary to protect our rights, property or safety.
Where information is shared with third parties, we expect them to handle it responsibly and only for the purpose for which it was provided.
7. DATA RETENTION
We keep personal information only for as long as it is needed for the purpose for which it was collected, or as long as we are required to keep it by law, regulation or legitimate business record-keeping needs. After that, the information is deleted, destroyed or anonymised where appropriate.
8. YOUR RIGHTS
Subject to POPIA and other applicable laws, you may request access to the personal information we hold about you, ask us to correct inaccurate or incomplete information, object to certain processing, or request deletion where the law allows it. You may also withdraw consent where processing is based on consent.
To exercise any of these rights, you can contact us using the details below.
9. THIRD-PARTY WEBSITES
Our website may contain links to external websites or social platforms, including WhatsApp and Facebook. We are not responsible for the privacy practices or content of those third-party websites. You should read their privacy policies before sharing personal information with them.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or website features. Any updates will be posted on this page with a revised last updated date.
11. CONTACT US
If you have any questions, requests or concerns about this Privacy Policy or how your personal information is handled, you can contact:
All Fence and Construction
55 Gemini Street, Brackenfell South, Cape Town, 7560
Email Address: reception@allfence.co.za
Phone Number: 063 484 0414